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Special Insurance Services, Inc.

Special Insurance Services, Inc. (SIS), a wholly owned subsidiary of Zurich American Insurance Company, works with the goal of providing a market that allows professionals to help meet the specific needs of clients through insurance programs or self-funded plans designed and executed through our offices.

  • SIS Brochures and Forms
  • SIS Claims Information

    To request a copy of a claim form, email your request to customerservice@specialinc.com or call 1-800-767-6811 to speak with a Customer Service representative. Please provide your group or policy number with your request.

    Claims Viewer

    Document Uploader

    *The Claims Viewer and Document Uploader will no longer be available as of 07/01/24 - please contact Customer Service at the email or phone number above to submit a claim or check the status of a claim.

  • SIS Contacts

    Special Insurance Services, Inc. (SIS)
    P.O. Box 251749
    Plano, Texas 75025-1749

    Mailing address for claims:
    P.O. Box 250349
    Plano, Texas 75025-0349

    Phone:
    1-972-788-0699
    Toll Free:
    1-800-767-6811

    General inquires fax:
    1-972-960-0377

    Claims fax:
    1-214-291-1301

  • SIS Disclaimer

    SIS is a fully licensed, third-party administrator under the laws of Texas and other jurisdictions, where required and appropriate. More than a license is necessary, however, to properly represent a client employer. We deliver benefits in an efficient manner; provide a platform to communicate with agents, their clients and employees professionally; and we maintain state-of the-art systems, tracking programs and research capabilities.

    Special Insurance Services, Inc., an agent whose principal place of business is in Texas, is licensed to transact insurance business in California under license number 0D35006.

    Special Insurance Services, Inc., is an agent licensed to transact insurance business in the state of Louisiana under license number 326038.

    This is intended as a general description of certain types of insurance and services available to qualified customers through the companies of Zurich in North America, provided solely for informational purposes. Nothing herein should be construed as a solicitation, offer, advice, recommendation, or any other service with regard to any type of insurance product underwritten by individual member companies of Zurich in North America, including Zurich American Insurance Company, 1299 Zurich Way, Schaumburg, IL 60196. Special Insurance Services, Inc. (SIS) is a licensed producer and third-party administrator. SIS is a subsidiary of Zurich American Insurance Company. Your policy is the contract that specifically and fully describes your coverage, terms and conditions. The description of the policy provisions gives a broad overview of coverages and does not revise or amend the policy. Coverages and rates are subject to individual insured meeting our underwriting qualifications and product availability in applicable states. Some coverages may be written on a nonadmitted basis through licensed surplus lines brokers.

Zurich's Custom Benefit Gap Plan

The Zurich Gap plan is designed to complement major medical insurance by helping cover out-of-pocket expenses, such as deductibles, copays and coinsurance.

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